NEW WIRELESS HANDHELD FOR POSITOUCH
If you are a restaurant owner and you have not been thinking about implementing a handheld point-of-sale wireless order-taking or inventory system, you should begin to do that now. This is the time to embrace wireless portable devices, according industry reports.
Nation's Restaurant News reported that the use or tests of handheld POSs by foodservice companies looking to improve guest service or labor management is going up. "We've finally reached a point where price, speed and standards have come together to allow for a mass rollout of wireless devices," it said.
The real good news for restaurant owners about the technology is that prices of handheld devices and wireless access points have fallen to an all-time low, making it not only desirable but very affordable, especially for Positouch, which has been finding more uses for its handheld software.
Not only is the Positouch handheld software capable of functioning as a regular terminal, it can now do inventory when loaded with the Positouch Wireless Inventory application.
The MC-50 enterprise handheld introduced by Symbol Technologies (now a part of Motorola), the market leader in the production of commercial handhelds and wireless devices, is not only an improvement over its older models, but unbelievably affordable. The MC50 handhled is designed to be more durable than a consumer-grade PDA. Extra reliability is built into every aspect of the MC50 - from battery contacts to keypads to acoustics - to ensure it exceeds the performance demands of daily, high-volume usage.
This product, which has been tested and certified for use with Positouch, is an instant winner for any restaurant that uses it. It can be fitted easily with a magnetic credit card reader and gets the work done efficiently and speedily.
The Restaurant News report is particularly significant because it shows the level to which handheld devices can take an operation in calculable terms. Significant improvements reported from casual dining, fine dining, cocktail lounge, bar and other high-volume operations include:
- Increased table turn by 40-50%
- More customers served at peak times
- Increased security with credit card transactions
- Increased sales by 10-15%
- Enhanced customer service
- Increased customer service; more contact with the customer
- Increased staff efficiency
- Prompted for side orders
Other dramatic improvements heralded by wireless devices in the sampled restuarants are:
- Dramatic improvement of associate efficiency
- Enhancement of customer experience with a manager who is on the store floor, not in the office
- Increased associate productivity by moving data to point of decision for store managers
- Easy access to laborscheduling information
- Management alerts from POS,store reporting, inventory status
- Faster greet time
- More attentive service
- Fewer mistakes
- Shorter time to receive food and drinks
- Faster reception of checks
- Credit card security: Never leaves the table
- Large parties handled with ease
- Shorter wait at host stand during peak periods
- Increase in table turns
- Increase in Tips
- Fewer mistakes
- Employee retention up 15% since test began
- No lines for POS equipment
- Increased Table Turns
- Orders rung in ABC order
- Smoother flow of tickets in the kitchen
- Staffing pars lower for service staff
- Higher quality of employees with tip potential
Now, who wouldn't want to enjoy all these advantages? At CC Productions, we believe this is the right time to get into handlhed computing. Pricing is better than ever before and it is far more reliable. Take the Symbol MC50, for instance, two years or more ago, it would have cost a fortune to buy. Now, it costs less than a POS terminal and comes with even better features. The Symbol MC50 mobile computer was created for mobile workers within organizations that are seeking to capture, move and manage information at the point of business activity in order to increase productivity and efficiency, while improving customer responsiveness and satisfaction.
"The business case for an enterprise digital assistant is found in the productivity increases that come from giving workers secure connectivity to corporate data regardless of their location," said Kevin Burden, program manager of mobile devices at IDC. "Organizations moving towards mobile application enablement are growing more strict in their requirements, and will increasingly look only to devices that fulfill the security, manageability and functional demands of their applications."
Equipped with integrated wireless LAN (Wi-Fi) connectivity and data capture options, including 1D and 2D bar code scanning and image capture or one megapixel color camera configurations, the MC50 is designed for in-facility, real-time communication, data capture and VoIP telephony, enabling decision making at the point of activity.
"The MC50 is the latest innovation of Symbol enterprise mobility solutions that provide customers with the ability to work as you walk - helping to quickly solve business problems and create competitive advantage."
The Symbol MC50 incorporates Microsoft® Windows Mobile™ 2005 and integrated Wi-Fi networking. The MC50, which features industry-standard-based and Symbol wireless security capabilities, also includes integrated voice capability with an optimized-for-voice electrical and mechanical design.
Running on top of this powerful new handheld will be your Positouch for handhelds software, which has been developed to enable a full-functional use as any other terminal in your restaurant. Positouch for handhelds has been in use for more than four years, allowing your waiters to send orderts to the kitchen and print checks from virtually any location.
Hey, if you are still not sure if you should invest in portable POS computing, we'd talk to you in detail. What is good for you is good for us. We know this is good for your business. So, we want to tell you how. Give us a call today, and our sales team would be happy to give you a live demonstration.
To learn more about handheld computers, call 1- 800-507-5554 ext.1 or fill a form. |