HERE COMES INTEGRATED POSITOUCH VIDEO SURVEILLANCE SOLUTION  In a bold business move, CC Productions has expanded its line of solutions to include video surveillance and business intelligence. Through an agreement with March Networks we pioneer the integration of video surveillance into Positouch, allowing a transaction by transaction monitoring of point of sale systems by video. The loss prevention and investigation solution is the best in the industry, and Positouch users can identify fraudulent situations in a matter of minutes. The video surveillance and data mining POS Solution integrates a suite of software tools with the March Networks ™ Digital Video Recorder (DVR) systems to provide restaurants the ability to quickly associate transaction data with high quality video evidence. Our solution provides the ability to determine, capture and store exception data, perform interactive queries, and display the associated video and receipt data.  READ MORE Please call us for more information: 1-800.507-5554, Ext. 1 Or Fill a Form

WHY VIDEO SURVEILLANCE FOR POS?Retailers have long recognized the importance of video surveillance to deter theft and vandalism. Now, forward-thinking organizations are taking video technology a step further by leveraging next generation visual intelligence to enhance business performance. Losses due to shrinkage are a growing concern in the industry, however new technology is increasingly effective in the fight against dwindling margins. Digital video surveillance has been viewed as a primary loss prevention tool for some time, and now even more so when linked to a POS exception reporting system. READ MORE

WHAT IS A GUEST WORTH By Bill Marvin Should you be concerned about losing a guest? I mean, nobody's perfect and if we win more than we lose we come out alright . . . don't we? Today's consumers are so demanding that they will tell you about every little thing that is wrong... won't they? The answers are yes, no and no.  Unless you consistently have more business than you can handle, my suggestion is that you cannot afford to let anyone get away! Even more critical, we cannot count on our guests to tell us when things are not right. You may understand all this on an intellectual level but I think it might be interesting to understand the dynamics of repeat patronage.  READ MORE

RETAILERS TAKING PCI COMPLIANCE MORE SERIOUSLY, REPORT INDICATES The latest batch of retail payment security compliance figures—released by Visa—supports quite a few different conclusions, ranging from retailers are taking credit card security more seriously to many of those retailers have all but given up trying. Level 3 retailers, which process anywhere from 20,000 to one million transactions a year, however reported an impressive 51% actual PCI compliance. READ MORE CISCO PROPOSES RETAIL VIDEO STANDARD Cisco has submitted a proposal to standardize how computers describe surveillance video for image analysis to the Association for Retail Technology Standards (ARTS), a division of the National Retail Federation. A group of retailers had asked the networking giant to work with them to develop a consistent way to access video analytic data from different vendors, most of which use proprietary formats and address specific behaviors and events. In a similar development, CC Productions has also been working with March Networks to develop a standard for video systems in Positouch.  RESTAURANT OWNERS APPROVE IMMIGRATION BILL The National Restaurant Association's chairman of the Board of Directors, Richard E. Rivera, has met with President George W. Bush and top administration officials to ask that the immigration reform bill now pending in the Senate move forward. Source: National Restaurant Association

REMOVABLE USB DRIVES CAN BE DANGEROUS! Removable media devices now present the biggest threat to computer security, according to research. Other studies even found that four out of five companies do not have effective measures in place to protect against the threat the devices can pose. Increasingly popular USB jump or flash drives are so easy to use, they are everywhere. However, they present new dangers for corporate systems as agents of virus infection, not to talk of data loss, data corruption, and data vulnerability risks they represent. READ MORE

We like to welcome the following new customers Perilla Restaurant, Manhattan, NY   Gael, Manhattan, NY   Jamesport Manor, Jamesport, NY   Prime American Kitchen and Bar, Huntington, NY    Vig 27, Manhattan, NY   Knish Knosh, Del Ray Beach, FL   Cafe Gray, NY   Grayz, NY